Returns & Exchanges
At YA-MAN, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.